Customer Care

Highstar, a registered Tarion Builder, offers developers a seamless extension of their team through our specialized after-sales homeowner care services.

We manage the full post-construction service process on your behalf, including Pre-Delivery Inspections (PDIs), coordinated service appointments with trades and homeowners, and end-to-end documentation control through our dedicated customer care software.

Our structured approach ensures compliance with Tarion requirements, enhances the homeowner experience, and protects your brand—allowing your team to remain focused on construction and new project delivery while we expertly handle service and warranty care.